Some details of my experience are good but overall the amount they charged me I expect better quality. And at least touch up the scard finish. I paid 26,000.00 + for a roughly 1200 sq ft homes standing seam roof with pto for one section. When I tried to communicate to the metal foreman some of my concerns he called me and said” My office just called me yelling about this and that” and was super rude to me the buyer! I just went up today to look at the job for the time since they were totally considered as done. Im not happy noticing all the scratches, the poorly cut metal in places, the lack of good caulking here and there, the poorly matched rattle can spray painted vent boots, the stains all over the PTO bucket rust rings and accidental glue spills, The decking screws in places weren’t properly set into decking before metal pans flopped down. I asked for this roof to be installed in order to 1. Have a nice roof to be proud of. 2. In order to have the ability to insulate the decking as a large portion of my roof is cathedral and flat roofed and was poorly insulated as built. 3. We are on a mission to make our house something to be proud of as it looks fairly used currently. Right from the start at signing of contract I tried to negotiate a small discount by saying if I pay upon completion can I get the amount off the total that your company would have to pay to finance this job, I received a stern no this is the price no discounts for not financing? So I said screw it finance me then. As far as adding insulation panels they only put panels under the metal over my cathedral ceiling area, I noticed they didn’t even put it under my flat roof’s PTO area and called them out before it had its perimeter edging, there where 15 panels under my carport not used. And they said we know you are having roof done because of your lack of insulation but it wasn’t in the contract to insulate under the PTO , Dan the metal foreman said he negotiated for me a $250.00 credit because no insulation was placed under PTO. Hmm. Wonder why they gave me the credit? Strongly advise if you hire them you need to take off work and perch yourself up on roof while they are doing the job and ask tons of questions along the way. Unfortunately for me I work and couldn’t take off to get multiple bids and take off to accept one of those bids. Also when I had to make the final payment for the extra wood and boards payment I was ready to provide my bank card over phone from my office they informed me I would need to be home to give them a check. Sorry I cant just take random days off as I own and operate an air-conditioning company. I was floored to know they wanted to charge me some percentage to use my bank card! I have never tried to charge one of my customers a percentage to run their bank card. This was the straw that broke the camels back. A month went by and I said let me climb up and see my new roof. Not impressed. Sincerely Dale Gleason.
These guys came in with a competitive quote, a schedule timeline that met mine (2 weeks out) showed up exactly when they said they would. They completed the job in 3 days, 1 day faster than estimated. Left my yard clean and debris free! It could not have gone any better. Oh and the new roof saved me on my insurance! The insurance savings will pay for the roof in just over 3 years! That’s pretty good payback!
We had several roofing companies come out and several A/C technicians come out to fix a leak in the roof. Both kept blaming the other and $1000 in fees for just showing up, nothing was done. Dan from Affordable Roofing came over and used thermal imaging to look for the escaping air and fixed the issues. It was both the roof AND the A/C mounting on the roof that Dan fixed. None of the other companies wanted, or knew, how to fix the issue and passed the buck! Dan figured it out and we could not be happier that we can finally fix that bad patch of ceiling inside. Thank you again!
We’ve had issues with leaking ever since the roof was installed. ARS sent out their warranty guy who made minor changes each time but nothing ever fixed the leak. After 3years of failed attempts, they have stopped returning my calls and texts. We just found mold growing in the area and are having to hire another company to fix their mistakes. I do not recommend them to anyone.
Great company to work with, from a well-priced estimate through till completion. We were ready for a complete tear off and re-roof of our house and garage (no leaks). Waited 2 months to be scheduled but it was well worth it! The entire crew were conscientious, hardworking and friendly. Their cleanup of the debris was impressive as well. Thank you Affordable Roofing Systems team for our beautiful new roof!
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