WOW WOW WOW! Rocco, Manny and Roc are just awesome! They’re fantastic, awesome, incredible, straight forward, knowledgeable, hardworking and great at explaining the whole job, what it entails and executing to perfection. I may be an out of the ordinary customer because I want to know every detail and want to know the layout and condition of my lines. I want everything explained and they took their time to do just that, and actually seemed to appreciate a customer wanting to know.
I have been using Jordan at B&B professional HVAC for all of my real estate listings for my title agency. He is professional and has never disappointed any of my real estate agents clients. Absolutely top notch service.
My AC wasn’t cooling so I called them to schedule an appointment. Victor came out to me within an hour of my call which is great. He needed access to the roof and my condo office needed his company’s insurance and things, so I left him there to get all that. An hour passes and turns out he left because his company wasn’t able to provide the insurance and other papers at the moment. Told the office he was going to reschedule with me. Never spoke to me after I took him to the office. Very unprofessional. I could’ve gotten someone else to fix my AC issue in the meantime. Very disappointed and unhappy.
This company went above and beyond my expectations! I called for my rental property to check on the A/C unit, they scheduled right away, showed up on time and the customer service was exceptional as they explained everything to me and didn’t just hand me an invoice. Very thorough and professional! As a local realtor, I will be referring them to all buyers and sellers! Their prices are also fantastic! ⭐️⭐️⭐️⭐️⭐️
We have some commercial property in Palm Harbor and B&B helped us with a huge underground leak in 2019 and this year with 2 smaller inside/outside leaks. We are very pleased with the professionalism of the Company and the fine workmanship of their workers. Since we were not on site at the time of the repair, their worker, Angel, called me personally to explain what the problem was and how he would fix it. He also followed up with pictures of the completed job. I considered the whole experience going ABOVE AND BEYOND and I have no reservations in recommending this Company to others.
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