This is the worst experience I have EVER had a dental office. I made my appointment back in April of this year for a procedure they did not even finish that day. I paid out of pocket for majority of the procedure and they stated they would call me back in to finish. It is now October. They reached out to schedule a regular cleaning when my appointment back in April was never done. I called in this morning to get everything straightened out and had to ask for a manager because the girl who initially answered the phone was purposefully not trying to help me clear things up. The girl I spoke to next gave me a “I don’t why the hygienist didn’t finish the procedure, that’s weird…” said she would email me an itemized receipt of everything I paid for back in April, then hung up on me before confirming what I should do for my appointment tomorrow. This is the most unprofessional and disrespectful experience I have EVER had. They just want their money and don’t actually take care of their patients. I would really give them no stars. 1 is giving them too much credit.
Today, I went in for a routine cleanup and for me the staff was Excellent, polite and very professional. The procedure and measurements they take before doing anything to you are great, from the X-ray they perform and later on explaining in detail of what’s going on in your denture, then the steps they are going to do for the cleanup and last the instructions they provide to prevent any future illness in dentures. Even the payment plan is great, I highly recommend coast dental.
I have nothing but good things to say about this location. They are pleasant and always in a good mood. I've been going to get treatment for the past 9 months and it's always so easy. They explain everything before hand and tell you amount so you know how much you are paying for before they even start. It's a good place.
My crown fell off and I was in a lot of pain. I called and was able to see the dentist the same day. Staff and Dentist were super friendly and knowledgeable. Very pleased with my experience! Would recommend Coast Dental to everyone!
All the staff and doctor were very nice. Nikita ( my hygienist) was extremely nice and helpful. She explained everything prior to the procedure. I strongly recommend her
Would you like to add your business to our site? It’s FREE! Please click the button now.