Olive Garden Italian Restaurant

2602 W Brandon Blvd, Brandon, FL 33511, USA

About Olive Garden Italian Restaurant

4.3 / 5

from reviews

    Nathan Guteras
    -
    March 15, 2024

    Clean and quick service. The lunch menu was budget friendly. The servers were overworked for the influx of Winter and Spring Break guests. Rarely did he come to check on us, yet they were all so busy with other guests. Enjoyed my dining experience overall. Food was tasty, and the bread sticks were served hot and fresh.

    Jennie Okelley
    -
    April 08, 2024

    The food was excellent and so was the service. They were very busy when we got there but the hostess seated us right away 😁

    Danielle Harding
    -
    April 14, 2024

    Great "date night" with my boys. The food was good, restaurant was clean, and our server was very friendly.

    Lil Shroomi
    -
    December 08, 2023

    Highly disappointed & have never been through an experience like this with this Olive Garden in 19 years of eating at this location. I ordered Togo, pick up was at 9:30pm I arrived at 9:25pm . I asked 3 different people for my food, all hosts were sitting down taking pictures of themselves. No sense of urgency .Finally A host gave me my order @ 9:57pm, ripped my original receipt off of the bag which I thought was odd. Later realized he decided to take $4 tip for himself. I proceeded to my car, my food & bread sticks were cold. I politely asked for hot bread. It was returned to me with a smile, a tremendous amount of garlic & oil, as well as a huge bundle of hair wrapped around my bread sticks, one bread stick had a bite at the end of it which wasn't from me. At this point I had lost my appetite. They locked the door in my face as I walked up to the main door. I saved the food and returned it for my cash refund. I spoke to Manager Drew who instead of being apologetic, pointed the finger at me, saying: "you paid with a $100 dollar bill, you could imagine we get scammed alot" which has nothing to do with me. That was his reasoning for offering me a return in a gift card form instead of giving my cash back for his employees disgusting, disrespectful and malicious acts. He handed me my cash after 10 min unprofessional phone call, with no receipt & walked away. His employees are immature, rude & need to be fired. I pulled around to the togo area to ask for my original receipt which his host ripped off my bag, then I see the to go person ( who handed my bread to me with a smile the night I ordered Togo) she asked what I am here for. Which was none of her business as to why I was there. She insisted and proceeded to admit that she is for sure there was "No hair in my bread sticks" that she knew for a fact because her & another manager (the culinary manager ) helped bag it for her. I asked her how do you know I am here for a hair complaint? She was so scared she admitted it before I was able to turn my camera on . This is disgusting . The girl was about 30 years old long braids & glasses. I did not get an apology or an additional gift card for the inconvenience the blame was pointed at me. That I used a legal $100 (not my fault, I have $100 dollar bills) That's why I got wad of hair in my meal. & My original receipt taken off in front of me because his host scammed me & decided to take $4 for himself like he did something to deserve that. ( Never got my $4 back) He would not print me an original receipt or provide the host name, or other employees that were involved. The host who took my money was a (young white male) in the picture on his phone sitting down,and the togo person with the braids who put her hair. I will to complain to corporate. Eat at your own risk here. Unprofessional unsanitary and disrespectful. Disappointed how this entire situation was handled. These employees should not be able to serve here again, & need to be reprimanded not ignored.

    Perry Colon
    -
    March 04, 2024

    Lori our waitress was great and showed alot of customer service and Friendly. The young lady that sat us down on Saturday, she was so good πŸ‘

    Olive Garden Italian Restaurant

    Our Address

    2602 W Brandon Blvd, Brandon, FL 33511, USA

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