Shingle Masters Roofing & Construction Services

2502 Culbreath Cove Ct, Valrico, FL 33596, USA

About Shingle Masters Roofing & Construction Services

4.7 / 5

from reviews

    Roxanne U.
    May 16, 2024

    We decided to do a roof replacement this year and began the process of obtaining quotes. Given the importance of this project, we obtained about 7 quotes and decided on shingle masters. Our salesperson was initially great with giving us information about our options, materials, and gave a number of referrals for homes that they completed. Overall, they provided the best options for price, quality, and extensiveness of the proposal. We scheduled our roof replacement a few days prior to a planned out of town visit. We received a phone call from the salesperson requesting to be rescheduled for our next availability as our initial date would not work. We agreed and confirmed the Monday and Tuesday of the rescheduled week. About a week before the start of the project, we received an email confirming the project start for Thursday from their office. We immediately reached out to clarify. Since we made arrangements for ourselves and our pet to be out of the house, we had to scramble for a new plan and found out that the Monday date was not communicated by our salesperson to the scheduling team. Mike was apologetic and offered to contact the other customer to reschedule. At that point, we did not want any further confusion so we went ahead with moving our plans to accommodate for Thursday and Friday of that week. Our crew, headed by Kris, were skilled, thorough, respectful, and detail-oriented. We appreciated how extremely hard working the team was throughout the project. Kris was easy to communicate with and was able to answer all of my questions. The punch out team was also fantastic - they were able to come out within a few days post-roof completion. Again, extremely thorough and skilled - could not say enough good things! Neighbors were commenting on what a great job the crew did, their professionalism and how fantastic our roof looked! Upon completion of our project, we received a number of pictures. We had an issue with one of the brand of materials used. Our agreed upon brand during the proposal was not used on the roof. We reached out to get information on why the change of brand was not communicated to us. Mike and Kris were very responsive, and Mike was able to narrow down the cause. He was again apologetic and took accountability. We appreciated this approach - they were not trying to hide anything, they owned up to the mistake, and they “ate” some of the cost of the roofing materials to account for the mistake. This was a long, tedious process. Even with the two incidents of miscommunication, we highly recommend shingle masters. Mistakes are bound to happen with big projects. I will always go with companies that stand behind their work, have integrity, and take accountability.

    Christen Weatherwax
    June 04, 2024

    Shingle Masters and team were perfect for our project. We met with Eric for a quote and we loved how they could do everything. Roof repair, new roof, stucco work, painting, and gutters. We were in a bit of a rush and they still were able to do everything in our time frame with open communication. Kris, the project manager was always great and came out to make sure that everything was getting done to their standards. Anytime my husband or I had questions they would always respond in timely matter. Would 100% recommend and will use them again when we need another new roof.

    Christina Spain Hill
    December 24, 2023

    I received three estimates from different roofing companies and decided that Shingle Masters was right for me! Shingle Masters Roofing recently replaced my 18 year old roof. The team is very organized and professional. Eric and Ed were very helpful and knowledgeable throughout the entire process via phone, text, and email. I highly recommend Shingle Masters Roofing. My roof color - Sand Dune; Drip edge color - Brown (Thank you Eric for helping me choose the drip edge color).

    Debbie Mckeon
    June 12, 2024

    Very satisfied from the beginning to the end with Shingle Masters Roofing. Highly recommend. Great work & great price. Brock was very informative about everything in the whole process. Very professional, organized, and also patient with our questions. Love that they provide a wind mitigation at the end that can be sent to our insurance company. Work was excellent, as well as prep to protect flowers beds, and post work cleanup. Also did our new gutters. Another great price & great work! Thanks Shingle Masters!

    Debby Daly
    May 06, 2024

    Shingle Masters is an amazingly professional business. We had a fantastic experience with them from beginning to finish. The workmen maintained our property without leaving any debris behind. Initially we were concerned about our pool screen, but they were meticulous keeping all roofing material away from it. We never had any leftover debris on our lawn, either. The entire job was finished in two days and passed inspection easily. Our new roof is beautiful. We highly recommend Shingle Masters and would definitely advise other consumers to use this business.

    Shingle Masters Roofing & Construction Services

    Our Address

    2502 Culbreath Cove Ct, Valrico, FL 33596, USA

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