Total Home Roofing

1336 Oakfield Dr, Brandon, FL 33511, USA

About Total Home Roofing

4.3 / 5

from reviews

    David H.
    June 27, 2023

    Todd Wiltrout of Total Home Roofing came out to our home shortly after Hurricane Ian hit our area. He was extremely professional with his assessment of our roof and was thorough with going over the estimate, which was a much better than quote than other companies that came through our neighborhood. Shortly after his initial visit, a crew came out and began replacing the roof. We were extremely pleased with the quality and responsiveness of the company and Todd was quick to return my calls with questions I had throughout the process. We are extremely pleased with the professionalism, timely service, as well as the quality of work and will seek them out with our roofing needs in the future.

    Natalie Colton
    October 06, 2023

    What an amazing experience! Our roof looks impeccable and we are so blessed to have worked with such an experienced and professional team. The entire week the heat index was over 110 degrees and the crew never stopped, they came early and left late. I hope they know how important and appreciated they are by not only us but by so many other families. There are not enough words to express our gratitude for this amazing team, from the salesman, supervisor, installation crew, and the payment advisor we worked with the best. Thank you so much for taking care of our home!

    Tania Torres
    April 11, 2024

    I am so Happy with Total Home Roofing. This Company is the Best I thank Tim, Juan Hernandez and All of the crew members that did an awesome job. They are really responsible in everything they told me they Will do. I will definitely recommend to everyone I know. The price is affordable and the Quality is excellent. Thank you so much 😊

    Stephannie Hunter
    June 15, 2023

    Todd Without was very professional and thorough with my estimate and contract. Him and his team were very quick at pulling the permit and scheduling the install of the new beautiful roof. The installers were very prompt, worked quickly, cleaned up all of their mess and left me with a beautiful new roof. I highly recommend Todd and your company. Very professional and excellent quality work.

    Lawrence Horton
    December 15, 2022

    Photos of leaks are _after install_. Avoid this company so you don't have to write long reviews and BBB complaints like me. TLDR; Pricing was Reasonable, but they didn't install right and immediately had leaking. 9mo later, still dealing with leaks in new places than before the roof installation due to incompetent remediation and poor communication. Update: After another attempt at fixing my roof _after_ the original install 1 1/2 years later, still having issues. Again, it seems like they are trying the absolute bare minimum for resolving issues. I gave them specific ways to fix the roof by telling them I needed flashing around my chimney (which I shouldn't have to do as I'm no roofing expert ). They added flashing around _some_ of the chimney and added cricket in the back which did help a bit, but again, they cheap-ed out and didn't put flashing all the way around... Now the leak is back... I'll try to be detailed because roofing can be really confusing when you're looking for who to use, == Quote == From the quoting perspective, they were professional. The sales rep did a good job explaining the process, my options in different roofing features and such. == Installation == The work was started quick and finished on time. Photos of install process posted. == Cleanup == The cleanup from the job was sloppy. They had gutter clips laying around not installed back to my gutters. If I hadn't seen a guy walk around with a giant magnet on a stick, I wouldn't have known because there were _visibly_ nails and other metal debris in my backyard all over. == Roof Leaks after Install == It rained a few weeks after the roof was installed and immediately leaked. It also leaked in new places it didn't leak before. Their Customer Service is inadequate. Expect to get transferred to hold for at least an hour. It was explained to me that it was probably due to the job manager assigned to me, who "didn't work that position any longer" and I wasn't notified of a change before hand. That doesn't explain why I'm still transferred for long periods of time. I've had a repair team out at least once every 3 weeks. It's only 1-2 people each time. They have only used sealant thus far despite telling them I need flashing around the chimney months ago. They've recently been sending repairmen that I have to communicate over google translate because they don't speak English.

    Total Home Roofing

    Our Address

    1336 Oakfield Dr, Brandon, FL 33511, USA

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