What an amazing experience! Our roof looks impeccable and we are so blessed to have worked with such an experienced and professional team. The entire week the heat index was over 110 degrees and the crew never stopped, they came early and left late. I hope they know how important and appreciated they are by not only us but by so many other families. There are not enough words to express our gratitude for this amazing team, from the salesman, supervisor, installation crew, and the payment advisor we worked with the best. Thank you so much for taking care of our home!
David H.
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June 27, 2023
Todd Wiltrout of Total Home Roofing came out to our home shortly after Hurricane Ian hit our area. He was extremely professional with his assessment of our roof and was thorough with going over the estimate, which was a much better than quote than other companies that came through our neighborhood.
Shortly after his initial visit, a crew came out and began replacing the roof. We were extremely pleased with the quality and responsiveness of the company and Todd was quick to return my calls with questions I had throughout the process.
We are extremely pleased with the professionalism, timely service, as well as the quality of work and will seek them out with our roofing needs in the future.
Stephannie Hunter
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June 15, 2023
Todd Without was very professional and thorough with my estimate and contract. Him and his team were very quick at pulling the permit and scheduling the install of the new beautiful roof. The installers were very prompt, worked quickly, cleaned up all of their mess and left me with a beautiful new roof. I highly recommend Todd and your company. Very professional and excellent quality work.
Rob Hall
-
July 22, 2024
Largo,
7/22/24
Update: Roof replaced on 12/21/21
Since installation, I had 3 roof leaks. One caused a lot of water in my master bed room. Had to recaulk my flat roof next to the Master bedroom there was a 3" hole under the flat roof and seal to flat roof was not done well. Wall of den (inside roof got wet), and our living roof got wet due to an inch of it was not sealed. Also some roofing tiles blow up when blowing off leaves.
I sealed the roof out side on above areas.
My flat roof has waves where the butimen is not sealed to the roof.
The people who install my roof were not professional or experienced.
I Do not recommend using this company.
8/31/21, Sales rep came out.
9/22/21, Installed shingle roof and flat roof over garage. Taper system back ordered.
9/22/21, Invoiced for job
10/24/21 - Finished flat roof and taper roof.
Sales rep told me they roll the roof tiles when selling me on the product and I can have the taper system drain away from my patio. The taper roof was installed the wrong way with water draining on my patio. The tiles are barely stuck to the roof b/c the sun is not hot enough to melt the Tar or seal the flat roof. This makes the roof not guaranteed for high winds as leaves will blow under the shingles making the seal on the tiles impossible. At the power pole, the bitumen is 2 inches in the air glued to a boot attached to the pole. The flat roof on my garage and the taper roof, has rolls of air and bubbles all over them. The flat roof over my garage has rolls of air 8 ft long and numerous bubbles in it showing the Bitumen is not stuck to the roof. It needs torched and rolled.
Called Total home over 10 times so far and no one calls back. A contractor showed up to put patches over the rolls of air on my new flat roof. I told him I do not want a new roof with patches on it.
Emailed sales rep on 10/27 with pics and he forwarded all this over to his production manager. Emailed sales rep again on 11/17, and 11/19/21 with no response from Total Home.
11/22/21 - Still no callback from Manager or production supervisor at Total home.
Have not paid the invoice and yet they still do not respond. Warranty repairs will be worse.
Update
11/30/21 - Daniel, Project Mgr came out this morning. Handyman will be here tomorrow to torch and roll the flat roof and cut excess wood to match current wood on west side of house.
12/1/21 - 9:00am - Total Home came by to torch & roll my flat roof. Project Mgr was here too. They were working on the roof and then advised me it looks good.
I see bubbles still on the 2 roofs. They did not bring a roller to roll the roof and only torched and stomped down on some air rolls. I advised their sales rep told me they roll every roof. PM Daniel advised they will come back when it is hotter to torch and roll the roof. The high today is 74. Was only told they will come back in the next 2 weeks and PM will call me. He stated due to shade from trees the moisture on the roof needs to dry up. Added pics after THR left and the rolls show up along with 2 new cuts about 2' long in 2 of the air rolls.
I am leary about Total Home following up as to date I've had to call them all the time.
Friday, 12/3/21 - Received call from PM Daniel who advise they will need to replace both flat roofs with in the next 2 weeks.
Advised PM Daniel to verify wood used on house as I don't see what was replaced to what I was charged.
Tues, 12/7/21, Called Daniel and left VM message asking what day will the roofs be replaced. Also, want pics of wood replaced.
Sent email to Nicole and sales rep Andrew:
12/3/21 - Friday
Daniel called, advised they will be out in next 2 weeks to remove the bitumen on both flat roofs and install new bitumen, torching and rolling/ pressing the roof. Advised some sections of the shingles on the roof blow up in the air when I was blowing it off.
12/7/21 - Tuesday
Called PM Daniel and left voice message asking what day will they be out to replace the flat roofs and to take pics of wood replaced as I do not see the wood I am being charged for.
Tania Torres
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April 11, 2024
I am so Happy with Total Home Roofing. This Company is the Best I thank Tim, Juan Hernandez and All of the crew members that did an awesome job. They are really responsible in everything they told me they Will do. I will definitely recommend to everyone I know. The price is affordable and the Quality is excellent. Thank you so much 😊
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1336 Oakfield Dr, Brandon, FL 33511, USA
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What an amazing experience! Our roof looks impeccable and we are so blessed to have worked with such an experienced and professional team. The entire week the heat index was over 110 degrees and the crew never stopped, they came early and left late. I hope they know how important and appreciated they are by not only us but by so many other families. There are not enough words to express our gratitude for this amazing team, from the salesman, supervisor, installation crew, and the payment advisor we worked with the best. Thank you so much for taking care of our home!
Todd Wiltrout of Total Home Roofing came out to our home shortly after Hurricane Ian hit our area. He was extremely professional with his assessment of our roof and was thorough with going over the estimate, which was a much better than quote than other companies that came through our neighborhood. Shortly after his initial visit, a crew came out and began replacing the roof. We were extremely pleased with the quality and responsiveness of the company and Todd was quick to return my calls with questions I had throughout the process. We are extremely pleased with the professionalism, timely service, as well as the quality of work and will seek them out with our roofing needs in the future.
Todd Without was very professional and thorough with my estimate and contract. Him and his team were very quick at pulling the permit and scheduling the install of the new beautiful roof. The installers were very prompt, worked quickly, cleaned up all of their mess and left me with a beautiful new roof. I highly recommend Todd and your company. Very professional and excellent quality work.
Largo, 7/22/24 Update: Roof replaced on 12/21/21 Since installation, I had 3 roof leaks. One caused a lot of water in my master bed room. Had to recaulk my flat roof next to the Master bedroom there was a 3" hole under the flat roof and seal to flat roof was not done well. Wall of den (inside roof got wet), and our living roof got wet due to an inch of it was not sealed. Also some roofing tiles blow up when blowing off leaves. I sealed the roof out side on above areas. My flat roof has waves where the butimen is not sealed to the roof. The people who install my roof were not professional or experienced. I Do not recommend using this company. 8/31/21, Sales rep came out. 9/22/21, Installed shingle roof and flat roof over garage. Taper system back ordered. 9/22/21, Invoiced for job 10/24/21 - Finished flat roof and taper roof. Sales rep told me they roll the roof tiles when selling me on the product and I can have the taper system drain away from my patio. The taper roof was installed the wrong way with water draining on my patio. The tiles are barely stuck to the roof b/c the sun is not hot enough to melt the Tar or seal the flat roof. This makes the roof not guaranteed for high winds as leaves will blow under the shingles making the seal on the tiles impossible. At the power pole, the bitumen is 2 inches in the air glued to a boot attached to the pole. The flat roof on my garage and the taper roof, has rolls of air and bubbles all over them. The flat roof over my garage has rolls of air 8 ft long and numerous bubbles in it showing the Bitumen is not stuck to the roof. It needs torched and rolled. Called Total home over 10 times so far and no one calls back. A contractor showed up to put patches over the rolls of air on my new flat roof. I told him I do not want a new roof with patches on it. Emailed sales rep on 10/27 with pics and he forwarded all this over to his production manager. Emailed sales rep again on 11/17, and 11/19/21 with no response from Total Home. 11/22/21 - Still no callback from Manager or production supervisor at Total home. Have not paid the invoice and yet they still do not respond. Warranty repairs will be worse. Update 11/30/21 - Daniel, Project Mgr came out this morning. Handyman will be here tomorrow to torch and roll the flat roof and cut excess wood to match current wood on west side of house. 12/1/21 - 9:00am - Total Home came by to torch & roll my flat roof. Project Mgr was here too. They were working on the roof and then advised me it looks good. I see bubbles still on the 2 roofs. They did not bring a roller to roll the roof and only torched and stomped down on some air rolls. I advised their sales rep told me they roll every roof. PM Daniel advised they will come back when it is hotter to torch and roll the roof. The high today is 74. Was only told they will come back in the next 2 weeks and PM will call me. He stated due to shade from trees the moisture on the roof needs to dry up. Added pics after THR left and the rolls show up along with 2 new cuts about 2' long in 2 of the air rolls. I am leary about Total Home following up as to date I've had to call them all the time. Friday, 12/3/21 - Received call from PM Daniel who advise they will need to replace both flat roofs with in the next 2 weeks. Advised PM Daniel to verify wood used on house as I don't see what was replaced to what I was charged. Tues, 12/7/21, Called Daniel and left VM message asking what day will the roofs be replaced. Also, want pics of wood replaced. Sent email to Nicole and sales rep Andrew: 12/3/21 - Friday Daniel called, advised they will be out in next 2 weeks to remove the bitumen on both flat roofs and install new bitumen, torching and rolling/ pressing the roof. Advised some sections of the shingles on the roof blow up in the air when I was blowing it off. 12/7/21 - Tuesday Called PM Daniel and left voice message asking what day will they be out to replace the flat roofs and to take pics of wood replaced as I do not see the wood I am being charged for.
I am so Happy with Total Home Roofing. This Company is the Best I thank Tim, Juan Hernandez and All of the crew members that did an awesome job. They are really responsible in everything they told me they Will do. I will definitely recommend to everyone I know. The price is affordable and the Quality is excellent. Thank you so much 😊